The Student Complaint Process is provided to address complaints brought by students attending a Washington state community or technical college. The State Board for Community and Technical Colleges’ Student Services office will work with your college to resolve complaints, unless it is deemed to be a Title IV Complaint.
If the SBCTC Student Services office determines your complaint is a Title IV Complaint, you will be notified by email. See below for the Formal Complaint Process.
Examples of complaints considered in this process include:
Examples of issues not considered in this complaint process (except in cases where the institution did not follow their published policy) are: